Correct an issued invoice
If a quantity was wrong, goods come back or you grant a discount, you create a correction. The original invoice stays as it was.
On iPhone and iPad
- 01Open the issued invoice and choose Correct invoice in the ⋯ menu.
- 02Under Type of correction, choose lines or an amount. For each line, enter Quantity or Amount; if goods come back, switch on Goods are returned.
- 03Give a Reason and the Date.
- 04Tap Correct.
On the Mac
- 01Open the invoice and choose Correct invoice in the ⋯ menu.
- 02Choose lines or an amount, give reason and date, and confirm.
Good to know
- The correction gets a number of its own. In the English app it is called Credit note; the invoice lists it under Corrected.
- A correction can never be more than what is still open on the invoice.
- The owner can give corrections their own number series under Advanced in the number series, with Separate series for corrections.
- Once an invoice has a correction, it can no longer be cancelled. Otherwise you cancel it with Cancel invoice in the ⋯ menu, on the Mac with Reverse …
Common problems
- Correct invoice is missing from the menu.
- Only issued invoices that are not cancelled can be corrected. You change a draft directly.
- miphu rejects the amount.
- The correction is higher than what is still open on the invoice. Check quantity or amount.
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More questions
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