Support
Answers to the questions we are asked most often. If yours is not here, write to us.
Questions
Which devices does miphu run on?
miphu is a native app for iPhone, iPad and Mac.
Where do I get miphu?
In the App Store, for iPhone, iPad and Mac.
Who pays for miphu?
The company owner. miphu is a monthly subscription in the App Store for 1, 5, 10, 25 or 50 user accounts. Every active account counts, including the owner. Employees sign in with their company account. For more than 50 accounts, write to us.
Where do I see the price?
In the App Store, in your currency. The app shows the cost after you have chosen a plan and before anything is bought.
How do my employees get access?
The owner or your administration creates an account for each person in the app - there are no invitations to accept. Employees sign in with their email address and their password.
Can I manage several companies in one account?
No. One account belongs to one company.
Where is my data stored?
On servers in Germany, operated for us by Hetzner Online GmbH. The backups are stored in Germany too.
Can miphu create e-invoices?
Yes, for invoices in Germany. miphu issues the invoice as a PDF with the XRechnung data embedded (a hybrid e-invoice in the ZUGFeRD format) and checks both against the official validation rules before the invoice is issued. It covers invoices in euros with standard VAT and SEPA payment.
Can I use miphu with Claude or ChatGPT?
Yes. Connect Claude, ChatGPT and other AI apps to miphu. You sign in with your own miphu account, and the AI app can only read what you are allowed to see in miphu - it cannot change any data. You can revoke the connection in miphu at any time. It is included in every plan.
Does miphu do bookkeeping or payroll?
No. miphu handles invoices, expenses and analyses, and for businesses in Germany it prepares an export in DATEV format for the tax advisor. Full bookkeeping and payroll are not part of it.
I forgot my password.
Tap "Forgot password?" on the sign-in screen. You receive an email with a link to set a new password. The link works once and expires after 15 minutes.
How do I cancel my subscription?
Subscriptions bought in the App Store are managed by Apple: on iPhone or iPad open Settings, tap your name, then Subscriptions. On the Mac open the App Store, click your name, then Account Settings and Subscriptions.
How do I delete my account?
In the app, under Settings.
Contact
Write to us by email. Please tell us the name of your company and which device you use.